Dear customers,

 

We would like to bring an important matter to your attention regarding a recent Amazon listing that has unfortunately been hacked.

It has come to our attention that someone is selling on Amazon, under our brand name and shipping little felt balls made in China.

We want to assure you that we have no association with these sellers, and it does not meet our high-quality standards. We are taking immediate action to resolve this matter and have already contacted Amazon to report and remove the listing.

 

We understand that this incident may have caused confusion and concern among our valued customers, and we sincerely apologize for any inconvenience caused. Rest assured, we are actively investigating how this happened to prevent any future occurrences.

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To ensure you receive our brand of cat toys please purchase through PawsNS.  Please see the instructions below on how to buy from them through Amazon Prime.

 

If you have any questions, require clarification, or suspect any fraudulent activity related to our products, we encourage you to reach out to Amazon directly and report the seller immediately. Our team is also here to address your concerns and provide the necessary assistance.

 

Your trust and satisfaction are the pillars of our business, and we will continue working tirelessly to ensure that we deliver only the highest quality products and services that you deserve.

 

Thank you for your understanding and continued support.